We know you have better things to do than burn hours of your day connecting with service shops and dropping your car off for a tune-up. Communicating with service agents about fixes, preventative maintenance, and quotes over the phone can also be a time-consuming and overwhelming chore.
With ParkedAuto on your device, everything from vehicle pick-up and drop-off to maintenance review and payment can be done in minutes without having to change your personal schedule.
How It Works (In 4 Steps)
1. Sign Up
No need to enter your info every single time you use a shop’s online booking tool or phoning in. Download the app and create a secure user profile once with your contact information, vehicle(s) info, and photos of your driver’s license, proof of insurance, and VIN number.
2. Pick a Partner
Avoid scheduling time for travel and drop-off. Choose your preferred shop in the ParkedAuto app based on your criteria (proximity, rating, etc). Book your desired service such as an oil change, select a pick-up spot most convenient for you, and a technician will collect your keys and vehicle. Monitor the journey to the service centre in real-time using the in-app tracker.
3. Service Your Vehicle
No need to wait at the service centre or talk about progress with an agent over the phone. A qualified technician will perform your service and provide you direct messages with updates in-app. If an unexpected issue is spotted, the technician will provide you with photos and recommendations for you to review and approve.
4. Vehicle Return
Once work is completed, confirm your preferred drop-off spot and ParkedAuto will track your vehicle’s journey back, notifying you upon its arrival. Parts and labour are itemized for your records with payments completed within the app. To ensure the longevity of your car or truck, ParkedAuto offers reminders for when your vehicle is due for another scheduled service.
Get your vehicle serviced, wherever you are
You have better things to do than wait around to get an oil change! Quickly connect to nearby service partners so you can get your vehicle serviced and go about your day at the same time. ParkedAuto is the best choice for easy and convenient on-the-go service.
We look after your vehicle so you can get on with your day.
Your vehicle is always serviced by qualified technicians.
We send in-service updates & recommendations.
Once your service is complete, we will deliver your vehicle back to you.
Location sharing for quick vehicle pick-up and drop-off.
Frequently Asked Questions
At this time, we work directly with our partners and shadow their operating hours. However, based on app usage, we are able to track when people are most inclined to do automotive services. This data will help us to support our dealer partners to improve their customer service by ensuring they maintain the most convenient hours for ParkedAuto customers.
When you permit partners to transport your vehicle, your insurance coverage in transferred to the dealership driver. While your vehicle is in their possession, it is the partner’s responsibility to take care of your vehicle and ensure that it is returned to you in the condition it was picked up. Our approach to mitigate issues like this is to partner with outstanding partners that stand behind their work and will take responsibility for any issues that may occur.
ParkedAuto’s communication platform connects you directly to the service advisor who is looking after your vehicle through direct messaging. However, if you do want to call the partner, contact information for your service provider can be found inside the app.
It will take a minimum of 1 hour to complete your vehicle service. Timing for service and drop-off will depend on how far away from the service center you are. An updated ETA will be sent to your app once the service is started and you can even track your vehicle as it is being driven. We ask partners to get your vehicle back to you withing 2 hours of pick up, however, this is dependent on the kind of service you are having done. If your needs change, simply contact the partner through the app and they will arrange alternative timing options for you.
No problem, you can update your location on the app before the driver heads back to you for drop-off.
If something changes, you can send a notification or call the dealership directly at any time right in the app. Our partners will be happy to assist you and get your vehicle back to you right away. However, there will be a $9.99 service charge if the service was not completed. The good news is we will credit that charge back to you the next time you book a service.
It is the responsibility of the vehicle owner to pay any exit costs from parking garages etc. When booking your service, please notify the representative in the “Special Instructions” section if the vehicle is parked in a parking garage. Our drivers are more than willing to return your vehicle to the parking garage and leave any tickets on the passenger seat or dash (depending on your instructions) as long as there is no charge for re-entering the garage.
We are currently working with parking companies to assist with this matter. Our goal is to provide a pick up and drop off service that is as seamless as possible, which is why we intend to have strategic partnerships in place as soon as we can.
Before you book your service, your total invoice will be displayed (including GST) in the app. Our partners pay us a fee per transaction to use the mobile application and this cost is absorbed in the price, so there are no surprise charges!